PHOENIX
CARPET CLEANING SOLUTIONS LTD
Upcycle Your Carpets
Replace Or Refresh
REUSE
Think before replacing your carpets
RECYCLE
REFRESH
Stop unnecessary waste
Give your carpets and upholstery a new lease of life
About Phoenix
Our professional carpet & upholstery cleaning systems adhere to National Carpet Cleaning Association (NCCA) guidelines. We use state of the art professional-grade equipment to provide the best possible outcome for your carpet. Typically, this will include commercial vacuuming, dry powder, pre-spray, agitation and hot water extraction. We provide complete care for your carpets, protecting them from dust, dirt, and allergens.
Chemicals are carefully selected based on the pre-clean survey but in any event all our cleaning solutions are designed to be safe for children and pets, your carpet will be left in the safest possible condition both for your health and your carpets health!
There are various steps to successful carpet & upholstery cleaning using the AirFlex Storm 800PSI Hot Water Extraction machine, the most effective cleaning method available today which can handle even the toughest stains and ensure rapid drying times.
Whilst carpets look good, they can often be the cause of allergens due to dust mites that live within the fibres of the carpet and other air pollutants.
If you want to make the air you breathe healthy and breathable it is important that you clean your carpets on a regular basis especially if you have pets, kids or elderly living in your house or visiting your office space.
Whilst you could clean your carpet yourself there is no substitute for a professional clean. If you want your carpet thoroughly cleaned and healthy for those living around you it important that you reach out to a professional carpet cleaning service like Phoenix Carpet Cleaning Solutions Ltd to help your carpet become as good as new. Protect your carpet and invest in a professional carpet cleaning service today!
Lead Technician
Paul Prescott-Clements
Paul is passionate about providing a high quality service and delivering outstanding results on a consistent basis. He dedicated the first 22 years of his career to military service where he was an electronics engineer in the Royal Air Force. During this time, a commitment to attention to detail and high standards became the norm and he carries this philosophy with him to this day. His motivation and personal fulfilment stems from ‘a job well done’. Following his successful military career, Paul has enjoyed 15 years in the Renewable Energy sector involved in power generation with an emphasis on low carbon footprint and an environmentally sensitive way of working. His roles within the Renewable Energy industry have made him passionate about sustainability. He has also worked with a wide range of stakeholders and clients during this time, from international corporate energy business clients to members of local communities with an interest in renewable energy
The Process
Pre-Clean Survey
The pre-inspection process involves a walk-through visual inspection in order to establish the type and general condition of the carpet (wear, high traffic areas), PH testing, dye bleed testing and identification of potential stains.
Fibre identification is a critical part of the initial survey as it will greatly influence the chemical selection and method of cleaning. Fibre testing and ideally discussion with the client to establish if a carpet has been professionally cleaned previously or if an attempt has been made to remove stains, will determine if a stain is permanent (set) or can be removed. Natural carpets that are wool based require very special attention
During this survey we check the condition of carpet fixings and backings. This is an important step as many are prone to shrinkage or bleeding if the cleaning process or chemical selection is incorrect.
Only from a survey can we select the most effective treatments and methods.
Pile Preparation and Pre-Vacuuming
A commercial vacuum cleaner can extract 80% of the dirt and soil particles held within the carpet fibres. Prior to power vacuuming the pile is reversed to release matted fibres for more effective cleaning. We then vacuum the entire area even if there is no visible dirt. This preparation before cleaning largely determines its success and yet it is often dismissed by many professionals as unnecessary. Failure to follow this simple step will turn dry dust into mud which can lead to early re-soiling after the fibres dry and leaves a dull overall result.
Pre-Spray
Because there are stains that vacuum cleaners cannot take out (oil and stubborn greases, tea & coffee, organic stains), we apply an appropriate pre-spray to break down, suspend and loosen such stains. Agitation of the pre-treatment chemical is then carried out by CRB (contra rotating brush) machine or teflon rake (with a more delicate carpet). The carpet is then subject to a dwell time of up to 30 minutes to allow the chemical to do its job.
Cleaning and Extracting
We use a hot water extraction cleaning procedure that cleans your carpet to its backing (to remove chemicals, pollen and bacteria). A PH balanced carpet cleaning solution or rinse agent is applied using the Airflex Storm 800 professional carpet cleaning machine for optimal residue and dirt removal from your carpet. This leaves the carpet at the same PH as your skin and conforms to the NCCA guidelines. The machines powerful twin vacuum pumps are capable of removing 90% of the injected water which markedly reduces drying times.
Stain /Spot Removal
Once the carpet has been cleaned any residual stain or spot removal can be attempted using a range of stain specific products. In every case this process is finished using the hot water process described above using the Airflex hand wand to remove chemical residues.
Re-dress Pile
On satisfactory completion, the carpet or fabric pile must be correctly set. This is done using a pile comb. Depending on the methods used, drying times will be between 2-4 hours whilst the remaining moisture evaporates.
Post-Clean Final Inspection
Finally, a post-cleaning inspection is undertaken to ensure that desired results are achieved. A follow up call will be made to ensure your complete satisfaction.
Scotchgard
Specialists recommend Scotchgard after a thorough deep cleaning, especially when done on a professional level. As best results are achieved when the carpet is still slightly moist. This is the way to ‘seal’ cleanliness and shine for a much longer period.
What Is Stain Protector
Stain protector also known as Scotchgard Protector is an invisible clear liquid applied after the cleaning process. It surrounds each fibre of the carpet or upholstery with an invisible protective coating which makes the carpet resistant to everyday soiling and both water-based and oil-based stains. Its purpose is to guard the fabric against penetration of liquids that lead to lasting stains and permanent damage to the carpet and upholstery.
Key Benefits
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Helps protect against both oil and water based stains
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Helps carpet and upholstery fibres resist soiling
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Helps spills blot up before they become stains
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Helps stains release more easily when carpet and upholstery is cleaned
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Helps in everyday cleaning
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Helps some health problems like asthma and allergies
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Extends the life of the fabric
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Keeps the fresh look for longer
